At Oren Routes, we strive to get your outdoor and travel products to you as quickly as possible. Below are the details of our shipping policy.

1. Shipping Methods and Delivery Time

  • We offer standard shipping for all orders.
  • Orders are processed and shipped within 2-3 business days after payment confirmation.
  • Delivery time for most orders is 5-7 business days from the date of shipment, depending on your location.
  • Please note that delivery times may vary based on external factors like weather conditions, holidays, or carrier delays.

2. Shipping Charges

  • We offer free shipping on all orders within our serviceable areas.
  • Shipping charges may apply if your address is outside our normal service zone or if there are special shipping requirements. These charges will be calculated at checkout.

3. Order Confirmation and Tracking

  • After you place your order, you will receive an email confirmation with your order details.
  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information (if applicable). You can use the tracking number to track your order’s progress.

4. Delivery to Address

  • Please ensure that the shipping address you provide is correct. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.
  • If the delivery address is not reachable or incorrect, we will contact you for clarification. If we are unable to reach you, your order may be canceled.

5. Shipping to Remote Areas

  • In some cases, delivery to remote or rural areas may take longer than the standard delivery time of 5-7 business days.
  • If your delivery address falls in a remote area, we will inform you of any additional shipping time required.

6. Cash on Delivery (COD)

  • We offer Cash on Delivery (COD) as the only payment method for orders. Payment will be collected when your order is delivered to the specified address.
  • No pre-payment is required during the order process.

7. Order Issues or Delays

  • While we aim to fulfill all orders promptly, we are not responsible for delays caused by external factors such as weather, postal service issues, or other uncontrollable circumstances.
  • If your order is delayed, please contact us at [email protected], and we will assist you in tracking the order and resolving any issues.

8. Contact Us If you have any questions or concerns about your order or shipping, please contact us at:

Email: [email protected]